FaceTime not working on Mac: How to fix it

FaceTime is one of the great features that is designed for making video calls. It’s easy to use that is available for Apple devices. If you are using the app on your Mac, but encountering some issues, keep on reading this post. If FaceTime is not working on Mac, here are things you should try to put things back to the working state.

Common errors

One of the most common errors related to FaceTime on Mac computers is that FaceTime might not work properly if there are any Internet-related problems like slow connectivity.

Other causes include incorrect FaceTime settings or system bugs. Some errors only occur after a Mac OS update or due to specific errors on your Apple ID account.

In this post, we’d like to share some of the common fixes for FaceTime issues, and we recommend you to open the app after applying each mentioned fix so that you can check if the particular suggestions have helped you or not.

Solution 1: Reboot FaceTime app

The first solution is to reboot your FaceTime app. It will help when your FaceTime was working well a few moments before the error. There are chances that some system bug has happened and you can stop it by simply restarting the FaceTime app. To close the app, simply follow these steps below:

  1. Press Command + Option + Escape buttons at once on your keyboard.
  2. After pressing these buttons, you will see a screen coming with the “Force Quit” button.
  3. Close the FaceTime
  4. Finally, select “Force Quit”.

You should also quit other apps, which are running in the background and are not important so that the possibility of any bug can be fixed.

Solution 2: Check Date & Time on your Mac

Another important step is to verify the date and time on your mac since if the date and time are incorrect, FaceTime will not let you make calls and send messages. To correct your date and time, just follow these steps:

  1. Click on Apple icon from the top left the corner and choose System Preferences from the drop-down menu
  2. From there, choose Date and Time in the System Preferences
  3. Click on set date & time automatically
  4. Make sure the date and time is set correctly and is in accordance with the time in your

Solution 3: Check your Apple ID

If the errors are related to your verification or to your email and phone information, you will not be able to make video calls or send messages, I recommend you to correctly re-enter and check your Apple ID. There is a chance that the error appeared due to wrong login credentials. To verify your account, read :

  1. Open FaceTime app on your Mac
  2. Click on FaceTime.
  3. Select Preferences from FaceTime menu
  4. Click on the drop-down button on the menu and check your email address and phone number in settings.

Solution 4: Check the Internet connection

As I said earlier, Internet connectivity is one of the main reasons why the problem appears. You can try to connect and disconnect your Mac and then check if FaceTime works fine or not. To disconnect your Mac from the network, simply follow these steps below:

  1. First of all, click on the Apple icon
  2. Choose the “System Preferences” option from the menu
  3. Choose the Network control panel from the preferences section

Click on the Wi-Fi section and choose your Wi-Fi connection

Finally, disconnect your Mac from your network

Once you disconnect, restart your Mac so that the small bugs will be cleared out from the system. After your Mac restarts, just connect to your network again and check if the FaceTime app works or not.

These are potential solutions to fix FaceTime not working on Mac. If you feel this post helpful, let’s know in the comment below.

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